Frequently Asked Questions

  • I want to synchronize only some documents?

    Image I want to synchronize only some documents?
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    Work Local Only

    Select the context menu item ‘DAO4Sync Docs Edition -> Work Local Only’ on the file or folder. The file icon will show a red cross to identify a disabled synchronization; the document on Google Docs side won’t be up updated. In case of a folder all files within will only updated locally.

  • Documents with a red cross image?

    When the synchronization engine ignores a corresponding document respectively file or folder, it will be shown with a red cross image. You can with selecting the menu item ‘Work with Synchronization’ enable the synchronization again.

  • Failed document updates

    If the DAO4Sync Synchronization Engine tries to update a document and recognizes an error on Google side, it tries to redo the operation sometimes again. Without success it will show an error message with the final server response message. The file will be identified by a red cross to be not synchronized. You can start the update operation again if you select the menu item ‘Work with Synchronization’.

  • I’m working with a large amount of Google Docs documents and collections. What is the best synchronization Strategy?

    Image I’m working with a large amount of Google Docs documents and collections. What is the best synchronization Strategy?
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    Synchronization Behavior

    In this case, work with the synchronization strategy ‘Synchronize only Files of your choice’. This behavior is default enabled during installation and can be also configured with the ‘Synchronize/Configuration’ menu item right clicking on the DAO4Sync tray icon.

  • How-to enable/disable auto starting of the DAO4Sync Drive?

    Enabling or disabling can be configured in the Options dialog under designation ‘Startup’.

  • How can I my trial testing duration?

    Image How can I my trial testing duration?
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    Application Log

    Press the System button within application log dialog; it will dump the license type and your usage time since installation in days.

  • The invoice PDF will not show my name and address viewed on my iPhone/iPad?

    Some fields doesn't show up when using an iPhone or iPad; viewing is fine using browsers on computers. Adobe Reader for iOS doesn't support PDF forms, so you have to use a different reader for your iPhone or iPad.